Alphics Phonics: Privacy Policy

Effective Date: December 18, 2024

Introduction

This Privacy Policy describes how Alphics Phonics ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website, www.alphicsphonics.com (the "Website").

Information We Collect

We collect the following personal information from you when you use the Website:

• Name
• Mobile Number

We do not collect any other personal information such as email address, location data, or financial information directly. Payment processing is handled by Razorpay, a third-party service, and we do not store your financial information.

How We Use Your Information

We use the information we collect from you to:

• Provide and improve the Website and our services.
• Contact you regarding your use of the Website, including account verification and customer service
• Send you promotional communications (you can opt out of these at any time).

Sharing Your Information

We may share your information with third-party service providers¹ who help us operate the Website and provide our services. These service providers are contractually² obligated to keep your information confidential and secure.

We will not share your information with any third-party for marketing or advertising purposes without your consent. We may disclose your information if required by law or to protect the rights and safety of ourselves or others.

Your Rights

You have the following rights with respect to your³ personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct⁴ any inaccurate or incomplete personal information we hold about you.⁵
• Deletion: You can request that we delete your personal information.
• Opt-out: You can opt out of receiving promotional communications from us.

To exercise any of these rights, please contact us at alphics.phonics@gmail.com.

Children's Privacy

Our Website is not intended for children under the age of 13.⁶ We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe⁷ your child has provided us with personal information, please contact us at alphics.phonics@gmail.com. We will take steps to remove the information from our systems.

Security

We take reasonable steps to protect your personal information from⁸ unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission⁹ is completely secure. We cannot guarantee the security of your information.

Payments and Refunds

Payments are processed by Razorpay, a secure third-party payment gateway.

We do not offer refunds on any purchases of our products or services.

Resale of Products and Services

You are not permitted to resell our products or services without our express written consent.

Governing Law

This Privacy Policy and your use of the Website will be governed by and construed in accordance with the laws of India.

Contact Us

If you have any questions about this Privacy Policy, please contact us at alphics.phonics@gmail.com